The Trading FAQs section is designed to provide traders with clear, structured guidance on platform functionality, market mechanics, and account management processes. Rather than offering generic responses, Valmors Group organizes its knowledge base around real trading scenarios, helping users quickly find relevant information.
Topics typically include order execution logic, margin requirements, platform navigation, and risk management practices. Traders can explore explanations of trading terminology, platform tools, and technical features that enhance their overall market understanding. This educational structure helps create a more informed trading community.
The FAQ environment evolves alongside platform updates. As new tools and features are introduced, the knowledge base expands to reflect changes in trading workflows. This ensures that both new and experienced users can adapt quickly without needing external support resources.
In addition to technical explanations, the FAQ section promotes transparency by outlining operational processes in a straightforward manner. By providing detailed insights into how trading infrastructure functions, Valmors Group aims to reduce uncertainty and build long-term confidence among its clients.
Is my data secure when trading on WebTrader?
Yes. All transmitted data when trading on WebTrader is securely encrypted at all times.
Do you have Altcoins available on WebTrader?
Yes. All cryptocurrencies like Bitcoin, Ethereum and Ripple are available to trade on WebTrader along with hard-to-find Altcoins.
Is there a cap on the number of products I can trade on WebTrader?
No there is not a cap. All CFD products are broker offers are available on WebTrader and can be activated from the Market Watch window if not visible.
My WebTrader isn't loading. Can you please assist?
Please check your internet connection to ensure it is connected properly. WebTrader simply needs a web browser and a functioning internet connection to operate. If you still are experiencing any issue, please contact our support team.
Can I implement line studies on WebTrader?
Yes. Under the ‘Insert’ menu you can select options to insert Lines, Gann, Fibonacci, Arrows and more on the chart.
How do I add a new Forex pair in WebTrader?
Go to the Market Watch window in WebTrader and right-click. Select the option for ‘Symbols’. Click on the (+) sign in the top left corner of the Symbols window. This will open the ‘Add New Symbols’ window where you can select the Forex pair you would like to add. Click ‘OK’ to save the changes.
Will the login credentials I received when opening my account work to login to WebTrader?
Absolutely. The same account number and password used to login to Desktop Terminal will also work when logging into WebTrader.
Is it preferrable to use run WebTrader on Chrome or Internet Explorer?
WebTrader will operate equally well from any web browser including Chrome, Internet Explorer and Safari.
Can I be logged into the same account on WebTrader and Desktop Terminal simultaneously?
Yes. If you are on the go or away from your Desktop you can always access WebTrader from any device with a web browser.
